My Living Reiki Privacy Statement

 

My Living Reiki
Effective Date: July 25, 2025
Last Updated: July 25, 2025

Our Commitment to Your Privacy

At My Living Reiki, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Statement explains how we collect, use, store, and protect your information when you visit our website, book services, or interact with us.

Information We Collect

Types of Information Collected

 

Personal Information:

• Name, email address, phone number

• Mailing address and billing information

• Date of birth (for service customization)

• Health information relevant to Reiki sessions (voluntary disclosure)

• Communication preferences and session notes

• Payment information (processed securely through third-party processors)

 

Technical Information:

• IP address and browser type

• Device information and operating system

• Website usage patterns and pages visited

• Cookies and similar tracking technologies

• Time stamps and referral sources

 

Communication Records:

• Email correspondence and contact form submissions

• Session booking details and appointment history

• Feedback, testimonials, and reviews (with consent)

 

How We Collect Information

 

Direct Collection:

• Contact forms and booking systems on our website

• Email communications and phone conversations

• In-person consultations and intake forms

• Newsletter subscriptions and account registrations

• Payment processing during service bookings

 

Automatic Collection:

• Website analytics tools and cookies

• Server logs recording website interactions

• Social media platform integrations

• Third-party booking and payment systems

 

Why We Collect This Information

 

Service Delivery:

• To provide personalized Reiki healing services

• To schedule appointments and manage bookings

• To maintain continuity of care and session records

• To communicate about appointments and services

 

Business Operations:

• To process payments and maintain financial records

• To improve our website functionality and user experience

• To send relevant updates about services and wellness information

• To comply with legal and professional requirements

 

Marketing and Communication:

• To send newsletters and wellness tips (with consent)

• To inform you of new services and special offerings

• To gather feedback and improve our services

• To maintain professional relationships with clients

 

Information Sharing with Third Parties

Limited Sharing Practices

 

Service Providers: We may share information with trusted third-party service providers who assist us in:

• Payment processing (PayPal, Stripe, or similar secure processors)

• Website hosting and maintenance

• Email marketing platforms (with your consent)

• Appointment scheduling systems

• Analytics and website optimization tools

 

Legal Requirements: We may disclose information when required by law, including:

• Response to valid legal processes or court orders

• Protection of our rights, property, or safety

• Compliance with healthcare regulations where applicable

• Prevention of fraud or illegal activities

 

Professional Consultation: In rare cases, we may consult with other healthcare professionals regarding your care, always with your explicit consent and in accordance with professional ethics.

 

What We Do NOT Share

• We do not sell, rent, or trade your personal information

• We do not share your health information without consent

• We do not provide information to marketing companies

• We do not use your data for purposes unrelated to our services

 

Your Privacy Rights

Data Access and Control

 

Right to Access:

• Request copies of personal information we hold about you

• Receive information about how your data is processed

• Obtain details about third parties who have access to your data

 

Right to Correction:

• Update or correct inaccurate personal information

• Complete incomplete records in our systems

• Modify communication preferences at any time

 

Right to Deletion:

• Request deletion of your personal information (subject to legal requirements)

• Cancel newsletter subscriptions and marketing communications

• Close your account and remove associated data

 

Right to Data Portability:

• Receive your personal data in a structured, machine-readable format

• Transfer your information to another service provider

• Obtain copies of session records and health information

 

How to Exercise Your Rights

 

Contact Methods:

• Email: mylivingreiki@gmail.com

• Phone: 303-257-3116

• In-person during scheduled appointments

 

Response Timeline: We will respond to privacy requests within 30 days and provide updates if additional time is needed. Some requests may require identity verification for security purposes.

 

No Cost Policy: Exercising your privacy rights is free of charge, though we may charge reasonable fees for excessive or repetitive requests.

 

Minors' Data Collection

Age Restrictions and Protections

 

Under 13 Years:

• We do not knowingly collect personal information from children under 13

• Parents or guardians must provide consent for any data collection

• Special protections apply to health information for minors

• Limited data collection focused solely on service delivery

 

Ages 13-17:

• Parental consent required for service bookings and health information

• Parents have access to their minor child's information

• Enhanced privacy protections and limited data retention

• Special consent processes for marketing communications

 

Parental Rights:

• Review all information collected about their minor child

• Request deletion of their child's personal information

• Modify consent preferences at any time

• Receive notifications about data practices affecting minors

 

Discovery of Minor Data: If we discover we have collected information from a child under 13 without proper consent, we will delete such information immediately and notify parents when possible.

 

Data Security and Retention

 

Security Measures

• Secure Socket Layer (SSL) encryption for data transmission

• Regular security updates and system monitoring

• Limited access to personal information on a need-to-know basis

• Secure storage systems and backup procedures

 

Retention Periods

• Client records: Maintained for 7 years after last service (professional standards)

• Payment information: Retained as required by tax and business laws

• Marketing data: Until you unsubscribe or request deletion

• Website analytics: Aggregated data retained for business improvement

 

Contact Information

Privacy Officer: Michelle Whiteley
Email: mylivingreiki@gmail.com
Phone: 303-257-3116

For questions about this Privacy Statement or our data practices, please contact us using the information above.

 

Changes to This Statement

We may update this Privacy Statement periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by email or through website notices. The effective date at the top of this statement indicates when the most recent changes were made.

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Statement.